EPISODE 3: Back Office Hacks

Guest: Crystal Cannata (The Right Hand Admin)

Your back office isn’t just paperwork—it’s your business engine. Crystal Cannata shares easy-to-use, real-world hacks for getting your admin systems running more smoothly. Because building a trades business isn't just about what happens on the jobsite.

Guest: Crystal Cannata (The Right Hand Admin)

Your back office isn’t just paperwork—it’s your business engine. Crystal Cannata shares easy-to-use, real-world hacks for getting your admin systems running more smoothly. Because building a trades business isn't just about what happens on the jobsite.

You'll learn:

  • Three back-office hacks that you can use today
  • What a “tech stack” is (and why it matters)
  • How to approach admin tasks without feeling overwhelmed
  • Smart ways to stay organized—even if you hate spreadsheets

Helpful episode links:

The Right Hand Admin website: https://www.therighthandadmin.com

Metabo HPT https://www.metabo-hpt.com

 

0:00 Introduction

0:45 Welcome

2:04 Meet Crystal Cannata

4:15 Why the back office doesn’t get the attention it should

5:16 Back Office Hack #1

8:10 Back Office Hack #2

12:15 Back Office Hack #3

13:50 What’s a “tech stack”?

14:57 Learning to use tech

16:00 Recapping the hacks

16:20 How to find Crystal